1. Introduction & Overview
Welcome to BreathiZen ("we," "our," or "us"), available at breathzene.com. We are committed to safeguarding the privacy and personal data of every visitor who accesses our website, reviews our educational respiratory wellness materials, or explores the BreathiZen dietary supplement offer.
This Privacy Policy explains what information we collect when you visit breathzene.com, how that data is utilized, how it is safeguarded, and your legal rights under applicable privacy frameworks including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).
Summary: We respect your privacy. We do not sell your personal data. We only collect standard analytics, necessary cookies, and contact information you voluntarily submit to provide you with the best possible service.
2. Information We Collect
We may collect information in two primary ways: information you directly provide to us, and information collected automatically through your interaction with our site.
A. Information You Voluntarily Provide
- Contact Inquiries: When you submit a question through our contact form or send us an email, we collect your name, email address, message contents, and any optional order reference numbers you provide.
- Feedback and Correspondence: Records and copies of your correspondence if you reach out to our customer care team.
B. Information Automatically Collected
- Device and Browser Identifiers: IP address, operating system version, browser type and language, screen resolution, and referring website URLs.
- Usage Analytics: Pages viewed, time spent per page, click paths, scroll depth, and interaction with links or buttons.
- Cookies and Pixel Tags: Standard web beacons and persistent/session cookies that help remember your preferences and evaluate site performance.
3. How We Use Your Information
The information we collect is used strictly for legitimate business and educational purposes, including:
- Ensuring our website operates smoothly, securely, and compatibly across all device types.
- Answering customer inquiries, order assistance requests, and feedback promptly.
- Analyzing aggregated traffic patterns to improve our articles, product guides, and user experience.
- Complying with applicable legal, accounting, and regulatory obligations.
- Detecting, preventing, and addressing fraudulent activities or security vulnerabilities.
4. Cookies & Tracking Technologies
breathzene.com uses standard browser cookies, web beacons, and related technologies:
- Essential Cookies: Required for fundamental website functionality, navigation, and security.
- Analytical Cookies: Help us measure anonymous traffic statistics (such as page visit counts and popular articles) to enhance content quality.
- Affiliate Tracking Cookies: When you click outbound links to our official distribution partner or merchant checkout, a temporary tracking cookie is placed by the affiliate network to credit any qualifying purchase. These cookies contain no personally identifiable financial information.
You can choose to disable or block cookies through your individual browser settings at any time. Please note that disabling certain cookies may affect how specific interactive elements display.
5. Third-Party Links & Merchant Partners
Our website contains links to external websites, including the official BreathiZen checkout platform hosted by our authorized retail and fulfillment partners (distributed by GEX Corp, Lakeland FL 33804). When you click a checkout or "Check Availability" link, you are directed to an external secure ordering environment.
We do not collect or store your credit card or billing details on breathzene.com. Any transactions processed through third-party retail partners are governed by that merchant's respective privacy policy, terms of service, and PCI-DSS compliant payment gateways.
6. Your Data Rights (GDPR & CCPA)
Depending on your location, you may possess specific rights regarding your personal information:
- Right to Access: Request a copy of the personal information we hold about you.
- Right to Rectification: Request correction of inaccurate or incomplete personal records.
- Right to Erasure ("Right to be Forgotten"): Request deletion of your personal data where legally permissible.
- Right to Restrict or Object: Restrict or object to certain types of data processing.
- Do Not Sell My Personal Information: We do not sell personal information to third parties for monetary consideration.
To exercise any of these statutory rights, please contact our privacy compliance officer via our Contact Page or by emailing support@breathzene.com.
7. Data Security & Retention
We implement industry-standard security safeguards, including 256-bit Secure Socket Layer (SSL/TLS) encryption across all web traffic on breathzene.com. While no electronic transmission or digital storage method is 100% impenetrable, we adhere to commercially accepted standards to protect your data against unauthorized access, alteration, or disclosure.
We retain customer support inquiries only for as long as necessary to address your requests and satisfy legal or accounting obligations, after which data is safely purged.
8. Children's Online Privacy Protection (COPPA)
Our website and the BreathiZen dietary supplement are intended strictly for adults aged 18 and older. We do not knowingly collect or solicit personal information from children under 18 years of age. If we become aware that a minor has provided us with personal information, we immediately delete that data from our records.
9. Policy Updates & Contact
We reserve the right to revise this Privacy Policy periodically to reflect changes in legal requirements or website practices. All modifications become effective immediately upon posting with an updated "Effective Date."
If you have any questions, comments, or concerns regarding our privacy practices, please reach out to us:
- Email: support@breathzene.com
- Physical Address: GEX Corp, Lakeland FL 33804, USA
- Online Inquiries: breathzene.com/contact/