1. Order Processing & Fulfillment Times
We know how eager you are to begin your daily BreathiZen wellness routine. That is why all orders are processed and prepared for dispatch as rapidly as possible.
Fulfillment Timeframe: Orders placed Monday through Friday are processed and dispatched from our FDA-registered fulfillment center within 24 to 48 business hours. Orders placed on weekends or observed national holidays are fulfilled on the next business day.
2. Domestic US Delivery Rates & Estimates
We partner with leading domestic carriers — including USPS, FedEx, and UPS — to deliver BreathiZen safely and expediently to all 50 U.S. states and territories.
- Standard Domestic Shipping: Delivered in 3 to 5 business days after shipment dispatch.
- Free Shipping Promotion: Multi-bottle packages (including our popular 3-Bottle and 6-Bottle bundles) qualify for 100% Free Standard Shipping within the continental United States.
- Single-Bottle Orders: A modest standard shipping fee ($9.95) is applied at checkout to cover postage and secure protective packaging.
3. Shipment Tracking & Notifications
As soon as your package is labeled and picked up by the shipping carrier, an automated Shipping Confirmation Email is sent to the email address provided during checkout. This email includes:
- Carrier name (e.g., USPS Priority Mail or FedEx Ground).
- A real-time tracking number.
- A direct link to monitor your package journey until it arrives at your doorstep.
Note: It may take up to 24 hours for the carrier's online tracking system to update after initial scan.
4. International Shipping
We are proud to serve health-conscious customers globally. International orders are shipped via international postal couriers or DHL Express:
- Estimated Delivery Time: Typically 10 to 15 business days, depending on local customs processing speeds and destination country.
- Customs, Tariffs & Duties: Please be advised that international shipments may be subject to local import taxes, VAT, or customs clearance fees determined by the destination government. These charges are the sole responsibility of the recipient.
5. Discreet & Secure Packaging
All BreathiZen bottles are packed in plain, unmarked cardboard shipping boxes with internal protective padding to ensure your bottles remain safe, sterile, and intact during transit. The packaging protects bottle seals and the fine-mist spray nozzles from transit shock or temperature fluctuations.
6. Address Accuracy & Delivery Issues
Please double-check your shipping address during checkout to avoid delivery delays. If you notice an error in your address after placing an order, contact our support team immediately at support@breathzene.com. Once an order has departed our warehouse, address modifications cannot be made.
If your package is marked as delivered by the carrier but cannot be located, please check with household members, building reception, and neighbors. If still missing after 48 hours, contact customer support and we will initiate a carrier trace or replacement.
7. Shipping Inquiries & Support
If you have any questions about tracking, delivery estimates, or shipping changes, our team is here to assist:
- Email: support@breathzene.com
- Fulfillment & Distribution Center: GEX Corp, Lakeland FL 33804, USA
- Online Inquiries: breathzene.com/contact/